Mothers Against Drunk Driving (MADD) Colorado fights to keep communities and families safe in our state. Our organization seeks to give a voice to victims and provides support services to drunk and drugged driving victims and survivors at no charge through local MADD victim advocates and a 24-7 victim support line, 1-877-MADD-HELP.
The part-time Victim Services Specialist will join a team of staff and volunteers committed to making a positive difference in the lives of victims and survivors. The Victim Services Specialist will dedicate 20 hours a week to serving families and individuals who have been unjustly impacted by the tragedy of drunk and drugged driving.
Our organization is working to increase its outreach to Latino communities so Spanish language proficiency is strongly preferred.
GENERAL POSITION DESCRIPTION:
This position will serve a caseload of victims and survivors of alcohol and drugged driving who are in need of short-term crisis intervention, emotional and grief support, advocacy, support groups, and appropriate referral sources for continued long-term needs. The Victim Services Specialist will provide court accompaniment and guidance with legal, financial, and medical systems. This specialist works in conjunction with other Victim Services staff and volunteers to provide consultation and support to victims where needed.
ESSENTIAL POSITION FUNCTIONS:
1. Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and/or drugged driving crashes for emotional support, advocacy, information, and referrals, implementing beneficial interventions based upon those assessments. Maintain current assessment of victim/survivor’s coping and need for further referrals.
2. Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling and other basic needs, as well as support group facilitation. May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems.
3. Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate substance impaired driving crashes’ victim services, programs and events.
4. Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims/survivors of drunk and/or drugged driving crashes who may not otherwise be aware of MADD Victim Services.
5. Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, funeral homes, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees.
6. Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting MADD’s initiatives.
7. Maintain accurate case records, statistical information and grant reports for each victim case according to MADD and grant standards and guidelines. Accurate and timely completion of the Quarterly Victim Served Statistics Report.
8. Other duties as assigned.
1. Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death), or
2. Equivalent experience that includes a minimum of 5 years of experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death).
3. Excellent interpersonal and oral/written communications skills; ability to establish rapport with individuals in difficult situations; and high level of customer service initiative required.
4. Ability to network and develop relationships with community agencies.
5. Proficient in use of the computer to include MS Office products and databases.
6. Ethical behavior and respect for confidentiality are a must in this position.
7. Reliable transportation to court attendance is required along with a flexible schedule.
8. Spanish language proficiency is strongly preferred.
MADD Colorado offers a competitive hourly wage of $17-19 per hour and a business casual environment. This position also offers a flexible schedule of 20 hours per week.
HOW TO APPLY
If this position sounds interesting, please submit your cover letter and resume to firstname.lastname@example.org for consideration.
“An Interested Party will be considered an applicant only after the individual has complied with the application process and has indicated the specific position for which they are applying.”
MADD is an equal opportunity employer.